Reference

How 90jll Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we use, store and protect that information.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataSecure data storageClear contact path for data requests
90jll How 90jll Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security starts at the account level. We use SSL encryption across all pages where you enter personal or payment information, and your bKash, Nagad or Rocket transaction details are never stored in plain text on our servers. Account access is protected through OTP verification, so a login from an unrecognised device triggers a one-time code sent to your registered number before access is granted. We review our data handling practices regularly to keep them consistent with this policy.

Encryption in Transit

All data you submit — account details, payment references from bKash or Nagad — travels over SSL-encrypted connections so it cannot be intercepted in transit.

OTP Account Access

Every login from an unrecognised device requires OTP confirmation to your registered mobile number, adding a second layer before your account opens.

Data Retention Limits

We keep your data only as long as your account is active or as required under applicable law. When data is no longer needed, it is deleted from our systems.

No Third-Party Data Sales

Your personal information is never sold. Payment data shared with Rocket, Nagad or bKash goes only to complete your specific transaction — nothing beyond that.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how your details have been handled, our support team is the right starting point. You can reach us through live chat inside your account, by email, or through our help desk. We aim to respond to all privacy-related requests within a reasonable time, and we will confirm receipt of your request so you know it is being handled.

Live Chat Access live chat directly from your account dashboard. This is the quickest path for data access requests or to flag a privacy concern in real time.
Email Support Send your data request or privacy query to our support email. Include your registered contact number so we can locate your account without delay.
Help Desk Ticket Submit a formal data request through our help desk. Ticket submissions create a reference number so you can track the status of your request.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often about how we handle account data, payment records and your rights under this Privacy Policy. If your question is not here, reach out through live chat or the help desk.

We collect the name, phone number and payment method details you submit at registration. If you use bKash, Nagad or Rocket, the transaction reference is also recorded to match deposits to your account.

Yes. Submit a data access request through live chat or our help desk email. Include your registered number so we can locate your account and compile your data record accurately.

Payment references are stored encrypted and never in plain text. Data shared with bKash, Nagad or Rocket is limited to what each processor needs to complete your specific transaction — nothing more is passed on.

You can request account deletion through our support team. We will remove your personal data from active systems, subject to any retention obligations under applicable law in eligible regions.

We use cookies for session management and to remember your account preferences. You can adjust cookie settings in your browser, though some account features may not work correctly with certain cookies disabled.

Reach our support team via live chat inside your account or by submitting a help desk ticket. We confirm receipt of all privacy complaints and work to resolve them within a reasonable timeframe.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.