Reference

What You Need to Know Before You Use 90jll

Using 90jll — including depositing via bKash, Nagad, or Rocket and accessing any part of the lobby — is subject to the terms set out across these legal pages.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket payment termsUser rights and data handlingContact paths for legal queries
90jll What You Need to Know Before You Use 90jll
LEGAL CONTACT PATHS

How to Reach Us With a Legal Question

If you have a question about account eligibility, your rights under these terms, or how a bKash, Nagad, or Rocket transaction is handled in a dispute, our support team is the right starting point. We handle legal queries separately from general account help, so please describe your concern clearly when you get in touch. Response times for legal matters may be longer than routine account support.

Live Chat Reach the support team directly through the live chat window in your account. State that your query is legal-related so it gets routed correctly from the start.
Email Support Send legal queries to our support email address. Include your registered account details and describe the specific term or transaction in question for a faster response.
Account Help Centre The Help Centre inside your account dashboard contains policy summaries. Check there first — many jurisdiction and eligibility questions are answered without needing to contact us.
ACCOUNT SECURITY STANDARDS

How 90jll Handles Your Data and Account Safety

We collect only the account and transaction data needed to operate your account securely and process payments through bKash, Nagad, and Rocket. Data is not sold to third parties. You can request a copy of what we hold on your account by contacting support with your account credentials verified. Security on the platform uses SSL encryption across all data transfers, and account login requires OTP verification through your registered mobile number — the same number linked to your wallet.

Data Retention We keep account and transaction records for the period required under our operational and legal obligations. After that period, data is deleted from active systems on a rolling basis.
Cookie Handling Cookies on 90jll track session activity and login state only. They are not used to build advertising profiles. You can clear them at any time through your browser or mobile settings without losing your account.
Account Access Control OTP verification is required at each login from a new device. If you lose access to your registered mobile number, contact support before attempting a password reset to avoid account lock.
Data Change Requests To update or correct personal data held on your account — including the mobile number linked to your bKash, Nagad, or Rocket wallet — submit a verified request through the Help Centre or live chat.

Common Legal Questions About Using 90jll

These are the questions we get most often about how our legal terms work, what your rights are, and what happens when a payment or account matter needs to be resolved. If yours is not here, contact support through the live chat or Help Centre.

Access depends on the laws that apply in your specific region. We do not make that determination for you — it is your responsibility to check whether using an online casino platform is permitted where you are located.

If an account is found to be ineligible after a deposit is made, the matter is handled through our support process. Contact us via live chat with your transaction reference and account details for assessment.

Yes. Submit a verified data access request through live chat or email support. Include your registered account credentials so we can confirm identity before releasing any account information.

First raise the dispute with Nagad or Rocket directly, as they control their own processing records. Then contact our support team with the wallet transaction ID and we will cross-check it against our records.

Updates are posted on this page. Continuing to use the platform after a change is published means you accept the new version. We recommend checking this page if you have not visited in some time.

Contact support through live chat or email and describe the situation clearly. Legal queries about account closure are handled separately from routine support and may take additional time to resolve.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.